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Privacy Policy
A. DEFINITIONS
For the purposes of this Privacy Policy, the terms established and used herein shall have the meanings assigned to them below:
Consent – Free expression by which the Holder agrees with the processing of his Personal Data for a specific purpose;
Controller - Designation granted by law to a natural or legal person, under public or private law, in this case to WTA - Watanabe Tecnologia Aplicada Eireli - EPP, who are responsible for decisions regarding the processing of Personal Data;
Children and Adolescents – Definition provided for in art. 2 of Law no. 8.069, of July 13, 1990, that is: "a child, for the purposes of this Law, is a person up to twelve incomplete years of age, and an adolescent is that between twelve and eighteen years of age."
Anonymized Data – Data relating to the Owner that cannot be identified, considering the use of reasonable technical means available at the time of data processing, which help the Controller to create better user experiences when browsing the websites;
Personal Data(s) - Means information related to an identified or identifiable natural person, including information that identifies, describes, is related and/or can reasonably be linked, directly or indirectly, to the Holder, alone and/or combined with other information provided and/or collected by the WTA - Watanabe Tecnologia Aplicada Eireli - EPP.
Sensitive Personal Data(s) - Personal data on racial or ethnic origin, religious conviction, political opinion, membership in a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person;
Information – Anonymized Data that demonstrates the behavior of users on the websites, that is, the pages displayed and navigated by the Owner on the websites, their length of stay and the path taken;
IP – Internet Protocol or Internet Protocol, with an address assigned to each device (cell phone, personal computer, tablet, among others), in order to identify it on the world wide web;
General Law for the Protection of Personal Data or LGPD – Law No. 13.709, of August 14, 2018, known as the General Law for the Protection of Personal Data;
Operator – Natural or legal person, under public or private law, who processes personal data on behalf of the controller;
WTA – Generic name given to the companies that make up the WTA Group - Watanabe Tecnologia Aplicada Eireli – EPP.
Policy – Designation given to this Privacy Policy;
SAC – WTA Customer Service - Watanabe Tecnologia Aplicada Eireli – EPP.
Treatment - Any operation performed with Personal Data, such as those relating to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication , transfer, diffusion or extraction;
You/Holder – Natural person who browses the WTA Websites - Watanabe Tecnologia Aplicada Eireli – EPP, holder of the Personal Data subject to Processing; and
Websites – WTA Websites - Watanabe Tecnologia Aplicada Eireli – EPP to which this Policy is applicable, including their respective subdomains and hotsites.
B. INTRODUCTION AND OBJECTIVE
This WTA Policy - Watanabe Tecnologia Aplicada Eireli - EPP aims to establish the principles, guidelines and rules on the operation and use of its Websites and virtual services.
WTA - Watanabe Tecnologia Aplicada Eireli – EPP understands that the privacy and security of Personal Data are of paramount importance and is committed to respecting the privacy of all Owners, demonstrating how we protect your privacy when accessing our Website.
This Policy clarifies the types of data collected, the form, the Treatment, and the reason for its collection, in addition to informing how the Holder can exercise his rights provided for by law. For this reason, we recommend a thorough reading of our Policy.
By using our Websites and/or our services, You acknowledge and accept the full terms and conditions of this Policy, and agree to be bound by it, freely and spontaneously.
In addition, this Policy may be amended at any time, at the sole and exclusive discretion of WTA - Watanabe Tecnologia Aplicada Eireli - EPP, as provided for in item 9, below.
1. Personal data collected
WTA - Watanabe Tecnologia Aplicada Eireli – EPP may collect Personal Data including, but not limited to, your name, email, telephone, zip code, area of interest, occupation, information about your purchase, marital status, address and geolocation , data and numbers of personal documents (RG, CPF, functional identity number, passport, etc.), the IP address of your device/personal equipment, Information about the pages displayed, length of stay and the path taken by You in our Websites.
Eventually, WTA - Watanabe Tecnologia Aplicada Eireli - EPP will collect Sensitive Personal Data, especially those necessary for the creation of marketing campaigns, among others, an opportunity in which we will inform you in advance, as well as collect your specific authorization, at its sole discretion, to do so .
2. Personal Data of Children and Adolescents
WTA - Watanabe Tecnologia Aplicada Eireli - EPP does not recommend that the Websites be accessed or, in any other way, used by Children or Adolescents. For this reason, we recommend that parents or legal guardians do not allow Children or Teenagers to use our Websites and/or virtual services. We recognize that protecting the identities of children and adolescents, and their respective privacy, is of utmost importance to Us.
Thus, if, by any chance, any Personal Data of a Child, is (i) accidentally collected by WTA - Watanabe Tecnologia Aplicada Eireli - EPP, (ii) voluntarily provided by
Holder underage and/or (iii) WTA - Watanabe Tecnologia Applied Eireli – EPP is induced to error in the collection of Personal Data by the Child, as soon as the situation and age of the Holder is confirmed, such Personal Data will be immediately deleted from our bases of data.
Exceptionally, and pursuant to paragraph 3 of article 14 of the LGPD, the Personal Data of Children may be processed when the WTA - Watanabe Tecnologia Aplicada Eireli - EPP deems it necessary, and at its sole discretion, so that the parents or Child's legal guardian to report the situation and when possible identify them (their parents or legal guardian).
If such identification is not possible or after reporting the situation to the Child's parents or legal guardian, their respective Personal Data will be immediately deleted from our databases.
3. How do we collect your Personal Information and Data?
We collect your Information and Personal Data in the following cases:
When You voluntarily fill out forms and browse our Websites;
When You contact our Customer Service by phone, communication applications, third-party social networks and/or email;
When You contact us by email, phone, Whatsapp or in person, to carry out registrations, marketing campaigns and/or opinion surveys, by obtaining consent to collect Personal Data, obtained physically or digitally (platforms / own means or from third parties, for example);
When You use our app designed for smartphones or tablets;
By using third-party platforms and social networks (Instagram, Facebook, YouTube and LinkedIn, for example), or
Through our distributors, when You purchase any of our products through these channels, by sharing certain information about your In addition, when You interact with features or tools on the Website or when You click on any link on the Website, We also collect Your Information and Personal Data.
We also use certain technologies to collect Personal Information and Data, such as Cookies, Clickstream and Web Beacons, as described below:
What are “cookies”?
Cookies are small pieces of data that a website can send to a browser, which may be stored on your device so that we can recognize you when you return to the Website. Cookies can improve your online experience by saving your personal preferences while visiting our Website. Cookies may or may not contain
Personal data.
If you do not wish to receive cookies, simply configure your browser to reject cookies or to alert you when a cookie is placed on your personal equipment. You can also delete your cookies as soon as you leave the Website.
By disabling the use of cookies on our Websites, certain functions may be compromised.
You can set the cookies we use on our websites via the Cookie Preferences link available at the bottom of the page.
What is “Clickstream”?
The "clickstream" or "clickstream data" indicates the specific Internet pages accessed by a user, as well as the manner or traffic pattern by which that user moves from one page to another. These data are used to improve your navigation on our Website.
What are “Web beacons”?
The “beacons” are to help manage and improve our services, systems, online advertising and advertising and other tools. Beacons make it possible to recognize a browser's cookie when the Owner visits the Website on which the beacon is located, and to record which banner advertising takes the user to a particular Website.
We also include pixel tags in our HTML-formatted email messages that we send (or are sent on our behalf) to determine which email messages have been opened and to indicate whether an email message triggered a particular action. .
You can make some pixel tags or web beacons unusable by rejecting the cookies associated with them.
4. How do we use your Information and Personal Data?
Your Information and Personal Data collected in the form of item 3 above will be used by WTA - Watanabe Tecnologia Aplicada Eireli - EPP for the following purposes:
Provide the products, information and services You request;
Better understand your interests and needs;
Conduct surveys about us;
Improve our products and services;
Customer Service, through SAC or other contact channels, own or third parties (including social networks);
Send Newsletters on subjects of interest to you, related to WTA - Watanabe Tecnologia Aplicada Eireli - EPP and animal health;
Conduct promotional and marketing campaigns;
Offer a personalized experience, improve the content, functionality and usability of our Websites;
Display personalized advertisements when you visit our Websites;
For security, credit or fraud prevention purposes;
Comply with our contractual obligations, mainly to carry out the inspection of our authorized distributors, using only the data strictly necessary for this purpose;
Comply with our legal and/or regulatory obligations; and
For any other purpose identified in an applicable privacy notice or other agreement between WTA - Watanabe Tecnologia Aplicada Eireli - EPP and You.
5. Rights of the Holder
WTA - Watanabe Tecnologia Aplicada Eireli – EPP respects and guarantees you, as the Owner of Personal Data, the possibility of submitting requests based on the rights established by the LGPD.
Among them, we highlight the following rights:
Confirmation of the existence of the processing and access of your Personal Data, by contacting through the channels made available here;
Correction, anonymization, blocking and deletion of your Personal Data from our databases, stored on our own or third-party servers, when applicable and not prohibited by law;
Not provide or revoke consent at any time, which will not affect the legality of any treatment previously performed;
Oppose the Treatment carried out by Us, when You deem it illegal, by means of a request made in the appropriate channel.
If you need any assistance to exercise your rights, You may contact WTA - Watanabe Tecnologia Aplicada Eireli – EPP, as per the guidelines in this Policy.
WTA - Watanabe Tecnologia Aplicada Eireli - EPP will make its best efforts to fulfill such requests in the shortest possible time, always in accordance with the LGPD.
However, even in case of request to delete Personal Data, the minimum storage period of Information and Personal Data will be respected, whether to comply with legal and regulatory obligations, to preserve the rights of WTA - Watanabe Tecnologia Aplicada Eireli - EPP or third parties in disputes of any kind. In the same way,requests to delete your Personal Data will imply the deletion of your eventual user account created on our Website.
6. Sharing with third parties
WTA - Watanabe Tecnologia Aplicada Eireli - EPP will not disclose and/or assign your Personal Data and/or Sensitive Personal Data to third parties that do not have a legal relationship with WTA - Watanabe Tecnologia Aplicada Eireli - EPP (signed contract, for example).
However, we may share your Personal Data and/or Sensitive Personal Data with third parties that provide services to WTA - Watanabe Tecnologia Aplicada Eireli - EPP, such as data storage and processing servers, companies contracted to perform marketing services, among others, which will act on behalf of WTA - Watanabe Tecnologia Aplicada Eireli - EPP as Operators, which will have contractual obligations of secrecy, confidentiality and protection of Personal Data.
Likewise, if requested by a competent authority in the performance of its legal attributions, or by order, decree, regulation or government rule, or in case of violations or suspected violations of this or the Law, it may be requested to WTA - Watanabe Tecnologia Applied Eireli – EPP make available the Personal Information and Data that are stored in our possession. WTA - Watanabe Tecnologia Aplicada Eireli – EPP, however, undertakes to strictly disclose the Information and Personal Data necessary to achieve the required purposes.
Anonymized data, such as statistical reports on access, use of the Website (and other information) and market trends, which do not reveal the identity of the Holders, may also be shared with subcontractors or commercial partners of WTA - Watanabe Tecnologia Aplicada Eireli - EPP.
As WTA - Watanabe Tecnologia Aplicada Eireli - EPP develops and grows, it may be through, but not limited to, a corporate transaction, such as an acquisition, incorporation, merger, spin-off or through the sale or purchase of companies, products and /or assets, the Owner's Personal Data may be transferred to the new company.
7. Retention of Personal Data and/or Sensitive Personal Data
WTA - Watanabe Tecnologia Applied Eireli – EPP will keep the Personal Data and/or Sensitive Personal Data for the period necessary to fulfill the purposes set out in this Policy or even eventually required the deletion of said data by You, when possible and applicable. In this case, even after the exclusion request, the WTA - Watanabe Tecnologia Aplicada Eireli - EPP may keep the Personal Data stored for the prescriptive periods established by law.
After the maintenance period and the legal requirement, the Personal Data will be deleted using safe disposal methods, or used anonymously for statistical purposes.
8. Security
WTA - Watanabe Tecnologia Aplicada Eireli – EPP is committed to the security of Personal Data and takes reasonable precautions to maintain this protection in all our systems and servers.
We protect the personal identification data stored on the Website servers against unauthorized access, using technical and procedural controls, in addition to employing good market practices to protect your Information and Personal Data against unauthorized access, making every effort to ensure that they not accessed by unauthorized third parties.
Some examples of these protection measures are: use of Firewall and AntiSpam protection tools, in addition to Endpoint security tools.
9. Changes to this Policy
You declare that you have knowledge and irrevocably accept that WTA - Watanabe Tecnologia Applied Eireli - EPP may, without prior notice and at our sole discretion, modify, add or remove any terms or conditions of this Policy.
Any modifications to this Policy will be effective immediately. For this reason, we recommend that You access this Policy frequently.
Any changes to our Policy will be immediately communicated on this page.
10. Contacts
In case of doubts, requests for access, removal or correction/modification of Personal Data, please contact us through the following contact channels:
Personal data processing supervisor: Gabriela Castro
E-mail: marketing@wtavet.com.br
Phone: (16) 3951-8161 // (16) 98111-0067
Any request will be fulfilled within the legal deadlines and complaints will be investigated with due exemption.
11. Applicable legislation
This Policy will be governed and interpreted in accordance with the Laws of the Federative Republic of Brazil, especially the General Law for the Protection of Personal Data.
12. Term and Policy Updates
This policy is effective as of July 1, 2020, with the last update carried out on June 17, 2021.